FAQ Ballbot
My pet loses interest in toys quickly. How does this keep them engaged?
It's designed to combat pet boredom with variety. Unlike a static toy, you can mix up the playstyle through the app:
- Movement: Control it to zigzag or spin unpredictably.
- Sound: Play cat meows or bird chirps to trigger their hunting instinct.
- Sight: Use flashing lights to captivate their attention.This multi-sensory combination, which you can control remotely, helps maintain their interest much longer than a conventional toy.
How does the "Remote Playtime" feature work when I'm not at home?
The core of this product is its dedicated mobile app. As long as both your phone and the Ballbot are connected to your home's 2.4GHz WiFi, you can interact with your pet from anywhere in the world. You can drive the robot around in real-time, use the live video feed to see what your pet is doing, and even talk to them through the built-in two-way audio. You can also invite family members to join in, so even grandparents can play with your pet remotely.
My pet can be rough on toys. Is this robot durable enough?
Absolutely. It's built to withstand playful pets. Its unique Tumbler Design means if your cat or dog knocks it over, it can automatically right itself and keep moving. The detachable wheels make it easy to clean out any accumulated pet hair or debris. Plus, it's made from sturdy materials to handle bumps and nudges during playtime.
What if the battery runs out while I'm using it? Will the fun just stop?
Not at all. The Ballbot is designed for continuous fun. It features an impressive 24-hour battery life on a full charge. When the battery gets low, the smart Auto-Charge function kicks in: the Ballbot will automatically drive itself back to its charging dock to power up, so it's always ready for the next play session without you needing to intervene.
Can I use this to interact with my pet, not just watch them?
Yes, that's a key feature! This goes beyond a simple pet camera. The Two-Way Voice Chat allows you to speak to your pet in real-time and hear their responses clearly. Furthermore, the 3 Interactive Modes—like controlling its movement, triggering animal sounds, or flashing lights—let you actively engage their curiosity and play instincts, providing true companionship and mental stimulation even when you're away.